Hospitality
Leisure &
Tourism

The hospitality, leisure and tourism sector has particular needs when it comes to Employment Law and Health & Safety.

This is a dynamic, fast-paced business sector with an emphasis on customer service.  Ensuring the health, safety and wellbeing of your employees, agency workers and customers and abiding by legislation is more complex and a considerably higher priority than in most businesses.

If you aren't familiar with issues such as zero hours contracts, mutuality of obligation, day one rights or how to handle shortfalls in the till then you will no doubt benefit from the support of Ellis Whittam. (And all of these topics are touched on in the webcast below.)

We work with many clients in this sector such as the Institute of Hospitality, Empire Cinemas, Crowne Plaza and The Garrick Club. You can read what they say about us at the bottom of this page.

We have developed significant experience amongst our teams of Employment Law Advisers and Health & Safety Consultants so you can rest assured that the service you receive from Ellis Whittam will be second to none.

You can read our latest Hospitality Bulletin in our Briefing section here.

Key Service Features and Benefits

Our service offers:

• Unlimited 24/7 support for a fixed fee with no hidden charges providing peace of mind with budgeting for years to come.

• Your own named employment law adviser and health and safety professional.

• Drafting of all employment law and health and safety documentation including bespoke handbooks, contracts, policies and correspondence.

• Risk assessments designed specifically for hospitality, leisure and tourism establishments.

• Legal expenses insurance to protect you from the risks of Employment Tribunal costs and awards and the costs of defending health and safety prosecutions.

• Hands on approach to health and safety with regular visits to your premises helping you to complete your required actions.

• Acting as your legally required Competent Person for health and safety.

• Investigation of serious accidents, dealing with authorities and defending you against prosecutions.

• Reduced pressure, greater efficiency and confidence in decision making.

Watch our Webcast

What Our Clients Say About Us

“Ellis Whittam’s service gives us the confidence that we are implementing the correct procedures and operating within the acceptable parameters of employment law at all times. It gives us complete peace of mind in an area that never stands still.”  Gordon Stewart, General Manager, Crowne Plaza Ealing. Read more.

"Ellis Whittam’s advisers act as an extension to our HR department. They completely understand our objectives, policies and business operations and the fixed-fee service means we can access a wealth of advice as often as we need to without fear of incurring additional costs."  Kiren Samani, Empire Cinemas. Read more.

"It is very reassuring to know that this dependable, quality advice is merely a phone call away."  Olaf Born, The Garrick Club. Read more.

"We can heartily recommend Ellis Whittam. They understand the restaurant business inside out and offer the same level of care we give to our own customers." Annie Coles, Ricker Restaurants. Read more.

"Ellis Whittam have been the Institute of Hospitality’s Advisers for Employment Law and Health and Safety for a number of years and we value their professional support and quick response to each and every query. Their service provides protection and peace of mind. EW also go the extra mile, for example speaking at one of our Regional Management Briefings to promote best practice and to support managers and aspiring managers in the hospitality industry."  Kitty Tobin, Institute of Hospitality.