Employment Law Adviser


Ellis Whittam is the National Pharmacy Association’s exclusive partner for delivering Employment Law, HR and Health & Safety services to NPA members.

As the provider of the NPA’s Employment, Health & Safety Advisory Service, we understand the challenges you face in ensuring legal compliance and managing risk for your pharmacy business.

In need of expert advice? Speak to a member of our team on 0845 226 8393 today, or get in touch via our website to book a free consultation to discuss all of your Employment Law, HR and Health & Safety needs. We’re looking forward to hearing from you.Get in touch

Our experience of supporting thousands of pharmacies has enabled us to develop our one2one services for pharmacy businesses that need hands-on, end-to-end, personalised support. This helps you comply with the standards expected by the GPhC and frees up your time so you can focus on your core pharmacy business. You can find more information in our leaflet here.

Headline Features of the one2one Health & Safety Service

  • Annual visit to your pharmacy by a qualified Health & Safety Consultant to conduct a General Risk Assessment and Fire Risk Assessment.
  • EW acts as your legally required Competent Person.
  • A plan of action to improve health and safety in your pharmacy and align with GPhC standards.
  • Bulletins, updates and courtesy calls.
  • A complete, bespoke, documented Health & Safety Management System for your pharmacy including a Health & Safety Policy and Handbook.
  • e-learning system for all employees on pharmacy-specific mandatory training.
  • Optional legal expenses insurance to cover defence costs in the event of prosecution by enforcing authorities.

Headline Features of the one2one Employment Law & HR Service

  • Telephone and e-mail support from your own named, qualified Employment Law Adviser with extensive experience of supporting pharmacy businesses.
  • Your Adviser will prepare bespoke Contracts of Employment and an Employee Handbook tailored to your specific requirements.
  • Your Adviser will draft all your employment related letters and documents on your behalf.
  • Bulletins, updates and courtesy calls.
  • Optional legal expenses insurance to cover the cost of awards and settlements arising out of employment claims.

What Our Pharmacy Clients Say About EW

“We wholeheartedly recommend Ellis Whittam to NPA members. Through their thorough understanding of your pharmacy specific requirements they have developed solutions that offer a level of protection and service quality that we believe adds real value to your business.”
Paul Coleman, Managing Director, NPA Insurance

“Ellis Whittam understand and appreciate the employment and HR issues of our pharmacy business. No matter how trivial or complex the query, I have always found their staff to be polite, helpful and knowledgeable. The advice provided is always clear and, where necessary, backed up with written guidance or template letters. Overall, they deliver an excellent service.”
Sanjay Shah, HA McParland Ltd

“Making the switch from the advisory helpline to the full service offered by Ellis Whittam was right for our business. Our adviser really understands the pharmacy business and has made a big contribution.”
Altaf Kassam, Manning Healthcare

“Having support for all our HR and health and safety issues delivered by qualified experts makes good business sense whatever way you look at it. Not only do we know we are compliant with the regulations, the time saved by having Ellis Whittam take care of these matters allows me to focus on my proper job!”
David Norsworthy, Norsworthy Limited

Get in touch

"We strongly recommend that our members upgrade to the one2one services. As well as making it easier for pharmacies to comply with the complex regulations, the more intensive, hands-on approach means that members can get on with their day to day business more effectively. "
Paul Coleman
Talk with us
0845 226 8393